Sunday, May 8, 2011

Know his name

Friends, I'm sure many of us are frequent visitors at specific restaurants, hotels, or offices.  We get accustomed to seeing some faces, especially the ones who serve us.  They often become a part of our routine, our life, but all we acknowledge that with is a small, at most.  We know that they are doing their jobs, at times doing so as we pay them to do so.  And in case one of us actually bothers to think of the situation, we justify that there is nothing missing in our demeanour.  But I have experienced that doing slightly more than this makes an enormous difference.

I have learnt from my uncle Yogeshkaka and Papa the art of connecting with people who we don't really need to connect with.  I have seen them referring to waiters, receptionists, clerks with respect and dignity.  Beyond that, I have seen them acknowledge their individual identity, and address them personally.  They know the names of the people who serve them, take interest in their background, care to remember this supposedly unimportant information, and interact with them as if they are known friends, because that is what they are.  And this small pain is rewarded highly - they get treated with care and affection that even QE2 would not receive.

I guess there are some who feel that interacting with poor people or service-givers or even suppliers in general is beneath our "status".  I do not believe that.  Rather, the respect we accord them determines our nobility.  And there is, of course, the additional pleasure of having brought a few smiles to people who need them the most!

So I urge you to give this a thought, and try acknowledging and enjoying your supposedly-insignificant relationships with people who serve you.  You won't regret it!

No comments:

Post a Comment